Política de envío

Last updated: August 2026

Processing time

Orders are processed within 1-2 business days after payment is confirmed. You will receive an email confirmation with tracking information as soon as your order ships.

Delivery time

Once shipped, orders typically arrive within 24-48 business hours. Delivery times may vary depending on your location and are estimates, not guarantees.

Shipping costs

We currently offer free standard shipping on all orders.

Order tracking

You will receive a tracking link by email once your order has shipped. If you have not received your tracking information within 3 business days of placing your order, please contact us at help@quelnor.com.

Lost or delayed packages

If your order has not arrived within the estimated delivery window, please contact us at help@quelnor.com and we will help you track it down or arrange a solution.

Contact

Questions about your shipment? Email us at help@quelnor.com and we'll get back to you within 24 hours.