Terms of service

Last updated: August 2026

Overview

This website is operated by Quelnor. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions.

Products and pricing

We reserve the right to modify prices for our products at any time. We reserve the right to limit the quantities of any products that we offer, and to discontinue any product at any time.

Orders and payment

We accept the payment methods displayed at checkout. By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the chosen payment method.

Shipping and returns

Please see our Shipping Policy and Refund Policy for full details on delivery times and our 30-day return guarantee.

Product use and disclaimer

Quelnor is a personal care device intended for general facial and neck use. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. If you have a skin condition, are pregnant, or have a medical device such as a pacemaker, consult your doctor before use.

Limitation of liability

To the fullest extent permitted by applicable law, Quelnor shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

Changes to these terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date.

Contact

Questions about these Terms of Service should be sent to help@quelnor.com.